Terms of Service

1. Who we are

Jig ("Jig", "the Service") is construction project management software operated by Jig by SideKick, LLC, a Wyoming limited liability company ("we", "us"), of 30 N Gould St Ste N, Sheridan, WY 82801.

These Terms are an agreement between us and whoever creates a Jig account ("you"). By creating an account or using the Service you agree to them. If you are accepting for a company, you confirm you can bind it.

These Terms incorporate our Privacy Policy and our Acceptable Use Policy, and, where it applies, a Data Processing Addendum — both available on request at contact@jigitup.com while their own dedicated pages are finalized.

Jig by SideKick, LLC is managed by SideKick Project Services, LLC, an Arkansas company, which also provides construction consulting and owner's representation services. SideKick may act for owners or contractors on projects unrelated to your use of Jig. Your Jig data is not used in that work.

2. Accounts, licences and collaborators

Your organisation. A Jig account belongs to one organisation. Everyone holding a licence in it can see that organisation's projects.

Licences. Three kinds:

A licence belongs to one named person and may not be shared between people. You may reassign one when somebody leaves the role; you may not rotate a single licence between people working at the same time.

Collaborators. You can invite your clients, subcontractors, suppliers and other outside parties into individual projects. You decide who, and at what access level, and you are responsible for what they do in your projects. Their access ends when you revoke it or the project is deleted.

Account security. Keep your credentials confidential. You are responsible for activity under your account. Tell us at contact@jigitup.com if you think an account has been compromised.

Age. You must be 18 or over.

3. Your data

"Your Data" is everything you or your collaborators put into Jig: projects, schedules, budgets, pay applications, RFIs, submittals, specifications, punch lists, daily logs, certified payroll entries, photographs, drawings, contracts, invoices, and directory entries.

You own it. We claim no ownership.

What we may do with it. You give us a limited licence to host, store, copy, transmit, display and process Your Data solely to run the Service for you, to fix technical and security problems, and to comply with law. Nothing else.

We do not use Your Data to train machine learning models, and we do not sell it. If we ever add features that process Your Data with AI, we will say so in the Privacy Policy first, and the processing will be to serve you.

Our people can reach it. As with any hosted software, our operators can access customer data through the database console — to fix faults, restore data and investigate problems. Access is limited to those who need it and is logged. We would rather tell you this plainly than imply otherwise.

Your responsibility for it. You confirm you have the right to upload Your Data and that doing so breaks no law, contract or third-party right. Two things to watch on a construction project: architectural drawings and specifications are usually the designer's copyright and your design agreement may limit what you can share; and personal information about your workers, clients and subcontractors is yours to handle lawfully.

4. Our intellectual property

We own the Service — software, interface, design, documentation, templates — and the Jig and SideKick names, logos and marks. You get a limited, non-exclusive, non-transferable, revocable right to use the Service for your own business while you are subscribed.

You may not copy or modify the Service; reverse engineer or decompile it; resell, sublicense or rent it, or run it as a service bureau; remove proprietary notices; use it to build a competing product; or bulk-extract it by automated means outside the export functions we provide.

Documents the Service produces. Where the Service generates a document — a pay application, a report, a notice — the document is yours and you may use, edit and issue it as you wish. We recommend you have your own lawyer review any certification you sign. The certification text on a pay application is editable for exactly that reason.

Lien waivers are different: we do not write them. The Service tracks lien waivers — who owes one, for what period, for how much, and whether it has been signed — but the waiver form itself is yours. You upload your own template, or your lawyer's. We do not supply waiver language, we do not represent that any waiver is valid or sufficient in any state, and we do not check that the one you uploaded is the right one.

Feedback. If you send us suggestions we may use them freely.

5. Fees, renewal and cancellation

5.1 Prices

Current prices are at jigitup.com/pricing. As at this version:

Prices exclude tax. You are responsible for sales, use and similar taxes, except taxes on our income.

5.2 Automatic renewal — the terms, before we take your card

Your subscription renews automatically. Read this before you enter payment details:

• Monthly plans renew every month on the same date, and we charge the then-current monthly price for your licences.
• Annual plans renew every twelve months on the anniversary, and we charge the then-current annual price for your licences.
• Renewal continues until you cancel. There is no minimum term and no notice period.
• You can cancel at any time, online, in your account settings — the same way you signed up.

We will ask you to agree to these Terms, and separately to consent to automatic renewal. We keep a record of both.

5.3 Free trial

The trial is 14 days. A payment card is required to start it. Unless you cancel before day 15, the trial converts to a monthly subscription and we charge the monthly price. A trial converts to monthly only, never to annual. We will email you three days before the first charge. You can cancel any time during the trial, online, and you will not be charged.

5.4 Reminders and notice of changes

• Every subscriber gets a renewal reminder at least once a year, whatever their plan length, by email, stating what you have, what it costs, how often you are charged, and how to cancel.
• Annual plans get a reminder 30 days before each renewal.
• If we change your price, we will tell you at least 30 days before the renewal date. The new price applies from the start of your next term and never to the term you have already paid for. You can cancel before renewal at no cost.
• If we change any other material term, at least 30 days' notice, and it takes effect at your next renewal.

5.5 Cancelling

Cancel online, in your account settings, with a cancel control that is visible on the page — no phone call, no email, no chat. If we offer you a discount or a retention offer at that point, the cancel control stays on screen alongside it.

Cancellation takes effect at the end of the current billing period. You keep access until then.

5.6 Refunds

5.7 Failed payment

If a charge fails we may retry and, after notice, restrict or suspend the account. Your data is retained during suspension under §10.

6. Free trials, pilots and beta features

Pilot accounts are governed by a separate signed Pilot Agreement, which controls over these Terms for those accounts. Beta and preview features are provided as is, may change or be withdrawn, may be unstable, and may lose data — do not rely on them for records you cannot afford to lose.

7. Acceptable use

Our Acceptable Use Policy (available on request at contact@jigitup.com while its own page is finalized) is part of these Terms. We may suspend access for breach, immediately and without notice where the breach creates risk to the Service, to us, or to someone else.

8. Availability, support and changes

We work to keep the Service available but do not promise uninterrupted operation. We will try to schedule disruptive maintenance outside US business hours.

Support is by email at contact@jigitup.com on a commercially reasonable basis. No committed response time unless separately agreed in writing.

We may add, change or remove features. If we remove a feature you materially rely on and you tell us within 30 days, you may cancel and get back the unused part of what you paid.

9. Service providers and integrations

The Service depends on providers including Supabase (database and file storage), Cloudflare (hosting, DNS, network), Resend (transactional email), and, once billing is live, Stripe. We will give notice before adding one that handles Your Data. A full, current list is available on request at contact@jigitup.com.

If you connect an outside service to Jig — currently QuickBooks Online, Procore, or Autodesk Build — you authorize that connection directly with the provider, and you can revoke it at any time in Jig's own settings. We are not responsible for the outside service itself, for its own terms, or for data once it leaves Jig through a connection you authorized. See the Privacy Policy §4a for what each connection exchanges.

10. Ending, retention and deletion

Term. Your subscription continues until cancelled.

Suspension and termination by us. We may suspend or terminate for material breach, including non-payment or breach of the Acceptable Use Policy. Except where the breach needs immediate action, we will give notice and a reasonable chance to put it right.

Export. Every register, report and the whole portfolio exports in formats other software reads, plus a per-project handover package. You can do this yourself, any time, without asking us.

What happens when a subscription ends:

1. Your account becomes read-only. Nothing is deleted at that point.
2. Your data stays readable and exportable for twelve months from the end of the period you paid for, plus a three-day grace period. If you cancel in January having paid through June, the clock starts in June.
3. After that, your data becomes eligible for deletion. We will give you at least 30 days' written notice before deleting anything. Deletion is reviewed by a person before it happens, so it may occur later than the twelve-month date. Until it occurs, your data stays stored under these Terms.
4. You can ask us to delete sooner, and we will within 45 days, except for records we are required to keep.

Records the law requires us to keep longer:

This carve-out is coarse, and you should know how. Where our systems cannot separate a protected record from the project that contains it, we keep the whole project until the protected record's own retention period expires. A project containing one certified payroll entry is kept entire for at least three years after the work ends. We would rather keep too much than delete something you are legally required to produce.

Health and safety records stay editable after your account goes read-only. Federal regulation requires the OSHA 300 Log to be kept up to date throughout its five-year retention period, not merely stored (29 C.F.R. § 1904.33). So a read-only account keeps write access to the OSHA 300 Log for as long as that period runs. Your other health and safety records stay readable, exportable and producible, but not editable. That recordkeeping obligation is yours as the employer, not ours. We provide the means; we do not check whether your records are complete or accurate.

Legal hold. A project on legal hold cannot be deleted through the application by anyone, including our own staff, except where a court order or a legal obligation we cannot lawfully refuse requires it — and if that happens we will tell you before we act, unless we are prohibited from telling you.

11. Confidentiality

Each of us may receive the other's non-public information. The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and disclose it only to people and providers who need it and are under comparable obligations. This does not apply to information that is public, independently developed, or lawfully received elsewhere. Disclosure required by law is permitted, with notice where we are allowed to give it.

Nothing in these Terms stops you saying publicly what you think of the Service, reporting a defect to anyone, or responding to a regulator or a court.

12. Privacy

See our Privacy Policy. Where we process personal information on your behalf, our Data Processing Addendum applies (available on request at contact@jigitup.com).

13. Jig is not your lawyer, your accountant or your engineer

Jig is a record-keeping and coordination tool.

It includes forms, templates, checklists, deadline calculators, jurisdiction rules and compliance trackers. These are informational aids. They are not legal, accounting, engineering, architectural, surveying, insurance or safety advice, and using them creates no professional relationship with us.

Specifically:

• Lien and notice deadlines are calculated from general rules and the dates you enter. Statutes change, facts vary, and one wrong date can destroy lien rights. Verify every deadline with a construction attorney in the relevant state. The Service shows you the rule and the citation it used so you can check the arithmetic — check it.
• Pay applications and certifications. The Service computes figures from your inputs. You are the one certifying them. The certification text is editable and you should have your own lawyer review it before you sign anything generated here.
• Certified payroll entries are prepared from what you enter. You remain responsible for the accuracy of every certified payroll you submit and for keeping the underlying payroll records the law requires.
• Health and safety records. The recordkeeping duty is yours as employer. We do not monitor completeness or accuracy.
• Lien waivers. We do not supply waiver forms — you upload your own. We track status, periods and amounts. We do not check that your waiver form is valid or sufficient in the state where the work is. Twelve states prescribe statutory waiver forms; using the wrong one can waive more than you intended, or less than the payer required.
• Other document templates — notices, transmittals, change order forms — are starting points, not jurisdiction-specific legal instruments.
• Insurance and licence tracking reflects what you or your trade partners upload. We do not verify that a certificate is genuine, current or adequate.
• Schedules, cost forecasts, earned value and reports are computed from your inputs.
• Code, permit and safety content is general and may not match your jurisdiction's adopted codes.

You remain solely responsible for construction means and methods, jobsite safety, code compliance, licensing, payment decisions, what you certify, and your own legal deadlines.

14. Warranties and limits on liability

14.1 Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ITS CALCULATIONS WILL BE CORRECT, OR THAT DATA WILL NOT BE LOST.

14.2 What this does not affect

Nothing here limits liability that cannot lawfully be limited.

14.3 Damages we are not liable for — specifically

We are not liable for any of the following, whether the claim is in contract, negligence or otherwise, and even if we were told the loss was possible:

• lost or impaired mechanic's lien rights;
• lost or impaired claim, bond or stop-notice rights;
• penalties, interest, withheld payment or damages arising from a rejected, delayed or inaccurate payment application or certification;
• liquidated damages, delay damages or extended overhead owed to any third party;
• loss of eligibility for prevailing-wage, federally funded or other government work;
• fines, citations or penalties under health and safety or labour regulation;
• lost profits, lost revenue, lost business opportunity, lost or corrupted data, or business interruption;
• any other indirect, incidental, special, consequential, exemplary or punitive damages.

This exclusion is independent of the remedies in these Terms and survives any failure of those remedies to achieve their essential purpose.

14.4 Cap

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the fees you paid us in the twelve months before the event giving rise to the claim, or (b) one thousand United States dollars (US$1,000).

For a security breach affecting Your Data, our total aggregate liability will not exceed the greater of (a) the fees you paid us in the twenty-four months before the breach, or (b) twenty-five thousand United States dollars (US$25,000).

For free trials and beta features, our total aggregate liability will not exceed one hundred United States dollars (US$100). Pilot accounts are capped by the Pilot Agreement.

14.5 What the cap does not cover

The limits in §14.4 do not apply to: our gross negligence or willful misconduct; our fraud; death or bodily injury caused by our negligence; our breach of §11 (confidentiality); our indemnity under §15; or either party's payment obligations.

15. Indemnities

You indemnify us against third-party claims arising from Your Data, from your use of the Service in breach of these Terms or the law, or from your acts or omissions on a construction project.

We indemnify you against third-party claims that the Service as we provide it infringes a US patent, copyright or trademark. Not covered: claims based on Your Data, on combinations with things we did not supply, or on modified versions. If such a claim arises we may obtain the right to continue, change the Service, or terminate and refund prepaid unused fees. This is your only remedy for infringement claims.

Each of us must give prompt notice, let the indemnifying party control the defence, and cooperate.

16. Changes to these Terms

For material changes we will give at least 30 days' notice by email to the account owner or in the product, and the change takes effect at your next renewal. Continuing to use the Service after that is acceptance.

17. Disputes

Arkansas law governs, without regard to conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

Talk to us first. Contact contact@jigitup.com and give us 30 days before filing anything.

Courts. Any dispute will be brought exclusively in the state or federal courts in Baxter County, Arkansas, and both of us consent to jurisdiction there.

Jury waiver. To the extent permitted by law, each of us waives trial by jury.

Time limit. Any claim under these Terms must be brought within one year of arising. This does not apply to claims for non-payment or to claims arising from a party's intellectual property rights.

18. General

Whole agreement. These Terms plus what they incorporate and any signed order form. On conflict: signed order form, then the Pilot Agreement (for pilot accounts), then the Data Processing Addendum, then these Terms, then the other policies.

Assignment. You may not assign without our written consent, except to a successor in a merger or sale of substantially all assets. We may assign.

Force majeure. Neither of us is liable for delays caused by events beyond reasonable control.

Severability and waiver. If a provision is unenforceable the rest stands. Not enforcing something once is not a waiver.

No third-party beneficiaries. Collaborators you invite are not parties to these Terms.

Notices. To us: contact@jigitup.com and 30 N Gould St Ste N, Sheridan, WY 82801. To you: the email on your account — keep it current.

United States only. Jig is offered only to customers in the United States. By subscribing you confirm your business is established in the United States. We do not market to, or knowingly accept subscriptions from, customers outside it, and Jig is not designed to meet the requirements of the EU or UK General Data Protection Regulation.

Export and sanctions. You confirm you are not located in, or a national of, a country under US embargo, and are not on a US restricted-party list.

Survival. §§ 3, 4, 10, 11, 13, 14, 15, 17 and 18 survive termination.

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Contact: contact@jigitup.com · Jig by SideKick, LLC · Sheridan, WY · 1-327-324-3111